A Smart Assistant For System Operators

OperatorFabric is a modular, extensible, industrial-strength platform for use in electricity, water, and other utility operations.

It aims to facilitate operational activities for utilities in two ways:

  • Centralize real time business events in a single place to avoid having multiple screens/software. To do so, OperatorFabric provides
    • event dispatching rules on a per-user basis (based on groups, organizational entities, processes, etc.)
    • event-sending endpoints for business applications
    • a mechanism of templating to customize events rendering (using HTML5)
    • a view of the events on a timeline or a calendar
    • storage of all the events (archive feature)
    • notifications via sounds or emails
    • possibilities to integrate screen from other applications
  • Facilitate interactions between operational control centers:
    • Share information in real time, as pre-formatted cards that can be sent either manually by operators or automatically by external solutions.
    • Introduce pre-formatted question/response exchanges between control centers. This can be used to implement operational processes (with the notion of “last time to respond”).
    • Share events in calendar (also allowing repeating events)

In addition, the following features are available: internationalization, light/dark mode for the UI, realtime connected users supervision, authorization mechanism.

Integration with existing IT systems is an overarching concern: support of Firefox and Chromium-based browsers, docker deployment, communication with business applications via REST API or Kafka, integration with external authentication systems (via OAuth2), monitoring via Prometheus endpoints.

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